Aligning Performance Measures with Business Strategy - Best Practices Report

Auteur: American Productivity & Quality Center
Editeur: APQC American Productivity & Quality Center
Publication: 2000
Edition n°:
ISBN: 978-1-928593-30-0
e-ISBN:
 
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Learn from leading organizations how to design, implement and operate a performance measurement system in Measure What Matters: Aligning Performance Measures with Business Strategy.

Key findings are grouped into the following sections:

- Designing the Performance Measurement System
- Implementing and Operating the Performance Measurement System
- Communicating and Driving Behaviors

 

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